Breaking Down the Silos: Building a More Connected Cooperative Future

When we launched Principle 6, we knew we were setting out to do something ambitious—something that had never been done before at this scale. And we also knew one thing for certain: we couldn’t do it alone. This month’s theme, Breaking Down the Silos, is about exactly...

Welcome to Principle 6: A Message from Howard Brodsky

Dear Fellow Cooperators, Welcome to The Principle 6 Cooperative—a cooperative of cooperatives, owned by all of us and built to empower each of us. From the beginning, our vision for Principle 6 has been rooted in a simple but powerful idea: that cooperation between...

Conducting a Member Loyalty and Retention Risk Assessment

Overview Member loyalty is one of the greatest strengths of a cooperative—but it cannot be taken for granted. Conducting a Member Loyalty and Retention Risk Assessment allows cooperatives to proactively identify areas where member engagement may be weakening and take...

Designing and Deploying Service & Program Feedback Surveys

Overview Cooperatives succeed when their services and programs continually evolve based on member needs and satisfaction. Regular Service and Program Feedback Surveys allow cooperatives to gather actionable insights on how well initiatives are meeting member...